“Full service providers (ie: ones that offer data restoration, collection, processing, hosted review, production, and consulting services) and service providers that have a unique core competency (ie: they specialize in class action or joint defense matters) are very well positioned.  More often than not, customers need technology and some hand-holding / an expert.  A legal service provider that can help with electronic discovery with project management and consulting through production is more valuable than simple data processing - especially if the consulting skills are particular to a type of matter.” Read complete post [1] here